Technician Guide

Learn (1) proper position placement of the heart rate recorder for optimal signal quality and
(2) how to update the firmware heart rate recorder -- if not connecting via Bluetooth (see below).

The heart rate recorder should be placed across the xiphoid sternum of the chest to minimize piezo-electric noise which could generate false heartbeat artifacts.

A Belt Placement Guide for the Heart Rate Recorder is graphically depicted here enabling the highest quality recording.

Technician Guide to proper belt placement on chest

Firmware Update (TICKRx Gen 2 only)

Is your TICKRx heart rate recorder not connecting when in the Connect to Device window? Your device needs a one-time firmware update using the Wahoo Fitness app. Follow these instructions.

 

TO PERFORM A FIRMWARE UPDATE ON A NEW (NEVER-PAIRED) TICKRx Gen 2 SENSOR ONLY:

  1. Download the ”Wahoo Fitness” app for iOS or Android from the Play Store to your smart device

  2. Install the app -- Enabling all requests

  3. Select “Skip” (no need to register or login)

  4. Power on and/or wake your sensor (by touching the contact points for TICKR), ensuring the LED lights flash, then follow the prompts to pair or link sensors, then add a new sensor.

  5. Select Setup Wizard to set up your new sensor.

  6. Simply select Install Update to begin!

Product of Lev-El Diagnostics Ltd. ©2021

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